Truecaller verifies business phone numbers. Ensures customers recognize and answer calls from verified numbers. 

iDProof verifies individual business representatives (employees/agents). Builds trust at a personal level, ensuring that the person calling is authorized by the business. 

Focuses on preventing numbers from being marked as spam. 

iDProof focuses on personal identity verification of callers, ensuring customers trust people, not just numbers. 

Business number gets a green Caller ID badge, confirming legitimacy. The app has been criticized for incorrectly identifying legitimate callers as spam, leading to missed calls and potential misunderstandings. 

iDProof provides customers with an authenticity layer for verifying the caller’s name, role, purpose and other assignment details. 

Excels in spam protection but offers limited or no protection against impersonation. For instance. 

1) An authorized employee can call customer for personal purpose.

2) An unauthorized employee can call customer damaging customer relationship. Businesses can face significant legal penalties and financial losses.

iDProof protects against impersonation fraud by verifying if caller is authorized to make the call. This ensures customers can avoid fraud from individuals pretending to be business representatives. 

Suitable for businesses making high-volume outbound calls to prevent calls from being flagged as spam.

iDProof is ideal for industries like finance, healthcare, and government, where trust in the caller’s identity is critical to avoid fraud and impersonation.